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1.
Developing New Services: Incorporating the Voice of the Customer into Strategic Service Deve...
Developing New Services: Incorporating the Voice of the Customer into Strategic Service Deve... by C. M. Fisher, James T. Schutta ISBN: 9780873895859 List Price: $47.25
$47.06
2.
Business Performance Through Lean Six SIGMA: Linking the Knowledge Worker, the Twelve Pillar...
Business Performance Through Lean Six SIGMA: Linking the Knowledge Worker, the Twelve Pillar... by James T. Schutta ISBN: 9780873896580 List Price: $81.00
$149.39